Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
There is no benefit to the consumer to use a debit card or a bank account and better yet adds risk at the expense of the consumer. For auto-pay, Tmobile should find a better way to recoup those pennies on the dollar from CC transaction fees if thats indeed the reason behind this and not FEDNOW. How about TMobile negotiate with the major card issuers for this. This would make a lot more sense then passing the burden off to your customer base to force someone to use Bank information or a Debit card. With all the latest T-mobile growth, this is the BIGGEST MISSTEP and not the mention the easiest way to lose a long term Military customer (13+yrs with Tmobile)
