Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I am extremely disappointed in tmobile. I've been with them since 2002. Short time after the opened up a kiosk in old value City dept store. Over these years I've brought over many many family members friends and just through periodic conversation I'd always praise tmobile with their service. But I must say in the last 5 - 6 years they have completely went away from their original business model and now it's either 1. A money machine that they just keep raising prices more and more. 2. Our data keeps getting hacked. Which I'm starting to think it's not a mystery. Has anybody ever been found? I almost have to believe tmobile is selling our info to the highest bidder to keep afloat I don't know what to believe anymore. But to ask people to give up even MORE of their credentials like debit card and banking info.is just simply crazy to me. They been hacked 2x in 23 January and April I believe and I've gotten hits on the fishing site with my pH, email and name and address being on malicious site.
Look, tmobile if you want to keep customers happy and with you... This just isn't the way. I'll be paying off my installments end of this month and I'll be going someplace else. For half price. Already struck a deal with them. I've had it with this dance. And it's been a really long one. But it's just time to go.
To those who read this sorry for the rant but it had to be said and expressed on their site as well.
