Forum Discussion
Respect for Death of Sole/Primary Member
I, Son, Called and and notified T-Mobile of my father (The Sole T-Mobile Member) of his death and I was told the account would be closed but the account is still active, they have charged his credit ...
Yes, I had 100% of the information and was even told the account would be canceled but they continued charging his credit card and even after turning off autopay they are now sending paper bills.
FYI, that link only covers "Authorized users" as if the primary account holder cancels the users. Does not cover the primary/sole member's death.
