sorry we're not ready for you yet message

Same here I’d appreciate it if anyone can share what is going on

mia wrote:

when I open the app and try loggin in, this message came out.

I’m using prepaid account and I’m wondering how to fix it.

Thx!

Apparently the app is for postpaid accounts only.

"Sorry, we're not ready for you yet." This error message is what is been displayed for well over a year now. What is the reason for the existence of this app if it's never going to work or be fixed? You could likely get a competitors developer to finish it up for you, like I say it's been broken well over a year. It doesn't instill a sense of confidence regarding my mobile carriers competence. It seems all the tech agents know is how to say "Be happy, everything's great, smile", etc. It seems to me that the prudent thing to do would be to hire qualified Tech Agents rather than Walmart greeters.