Forum Discussion
Suspicious texts that claim to be from T-Mobile?
I've been a customer for several years. Lately I've been receiving increasingly frequent texts that claim to be from T-Mobile. They aren't coming on Tuesdays. How can I tell if they're legitimate? Here's a copy of a recent one.
WEEKEND-PROMO9154 / /
T-mobile Weekend-Promo is back
Turn 30s-survey into +100$-Credits
HttPs:HtTp://45.131.3.71//cl/4111_md/2/73635/1501/44/338079
- Blue_Sapphire19Network Novice
Today, I received an email from T-Mobile saying to "complete a short survey and win a free iPad Pro". Because I have been frequenting the T-Mobile website a lot lately looking for new products and speaking with customer services a lot, I thought this was a legit email so I completed the survey. At the end of the survey it stated I need to pay for shipping in order to receive the free gift - BIG RED FLAG!! I contacted T-Mobile's customer care chat to ask about the legitimacy of the email and was told they did not any information on this and to not provide my credit card information - WHICH I DIDN'T.
- Arreola71Network Novice
I just received this text this morning
T-MOBILE SUPPORT : we noticed an unexpected login on your T-MOBILE ACCOUNT,if you did not support this login, Kindly reply NO
From a 442-202-8989 number I know this is a scam
- geoffcNetwork Novice
text message from t-mobile? t-mo.co/3pg2z30 is the address -- which apparently doesn’t exist
- rebman85254Network Novice
I messed up big time! I gave my bank account number to these scammers without thinking first. It I was to pay 4.95 shipping for a IPad. Then they offered an app for Keto. I thought I was skipping over it and confirmed. They charged my account 29.88, and also 39.88. I'm scared they are going to start draining the bank account. I didn't realize it was a scam until it was over. How do I report fraud on this? I'm so scared!!
- 037GeorgeNetwork Novice
The phishing website is: https://tmobile.usersupport.net/
- 037GeorgeNetwork Novice
They are phishing and not T-Mobile. When you click on the link in the text, you go to a web page that looks like T-Mobile but nothing at the top of the page works, such as login or menu. Back away or close the page. Then block the text.
- gramps28Router Royalty
Mine started at $90 and now went to $100 on the last text.
- SandrahNetwork Novice
I fell for it and used a credit card for the shipping and they hacked the card tried to charge 500 on it and the bank caught it.
- David-TNetwork Novice
Yes blocking the texts was my first thought but they change who they are being sent from with each message and never repeat the same sender's number. therefore the idea doesn't work. I just continue to delete them until they fizzle out and stop sending.
- syaoranTransmission Titan
It it looks too good to be true. It probably is. As mentioned, do not reply to these texts as it just confirms to the spammer that someone is on the other end of your number. Block these texts through your messaging app.
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