Forum Discussion
Swap from Plan to Prepaid
Hey, we’re looking at swapping our two phones over from Plan to Prepaid as it would be a bit cheaper per month and we’re in a bit of a tight spot, even on the cheapest Plan option.
I'm having a hard time finding out *how* exactly to do this though. My best guess is we'll need new SIM cards, which is fine, but we really really want to keep our current phone numbers, so need to make sure of that before we go ahead. Also don't really want to break anything if we can help it!
It would be nice if there was a setting somewhere in the accounts that we could just change and have it be done, but I don't think that's in there. At least that we could find
Asking here first because I can’t find any direct to t-mobile support ticket thing anywhere, and I really do not want to have to call them (highly, highly prefer text support).
Thanks for help in advance!
It is essentially like porting. You can visit your local store, purchase new prepaid SIM's, and port your postpaid numbers to prepaid.
corruptpixel wrote:
syaoran wrote:
It is essentially like porting. You can visit your local store, purchase new prepaid SIM's, and port your postpaid numbers to prepaid.
Interesting! And if I wanted to swap back to postpaid / plan later on, I’d just swap back our current sim cards, yes?
Sounds pretty easy, at least! Thanks!!
Once a SIM is deactivated, it can't be reactivated. However, you could purchase new postpaid SIM's and port back over to a postpaid account from prepaid in the future just as easily.
syaoran wrote:
It is essentially like porting. You can visit your local store, purchase new prepaid SIM's, and port your postpaid numbers to prepaid.
Interesting! And if I wanted to swap back to postpaid / plan later on, I’d just swap back our current sim cards, yes?
Sounds pretty easy, at least! Thanks!!
It is essentially like porting. You can visit your local store, purchase new prepaid SIM's, and port your postpaid numbers to prepaid.
