Forum Discussion
T-Mobile email contact for refund
I despise doing business on the phone. You can't half hear or understand each other because in most cases, you're talking to another country thousands of miles away and the rep speaks English as a se...
Ronnib wrote:
I need to speak with a live representative. If that not going to work I would to get an email address to discuss my issues plz
You can give T-Mobile a call at 611. T-Mobile does not offer support via e-mail.
Honeybunny07 wrote:Can someone contact me ASAP!??!! I have yet to receive my refund for a stolen phone back in February. We are now in the month of June and I hear the same thing over and over about the refund process is 3-business days, and I have yet to see a refund! This is ridiculous! I've never had a problem from T-mobile until now. I even went in the store to process paperwork to show you took the money for the phone that I never received. I got an email stating the phone was indeed stolen, and they will issue me my money back in March! Still no refund!!!
Like the previous post, there is no Tmobile employees on this forum that has account access so you need to call or do chat.
