Forum Discussion
T Mobile Experience Forum compensation
I participated in a focus group for the T Mobile community which was run by a marketing company called Fuel Cycle on April 20. It was a one hour discussion of people who recently switched from another carrier to T Mobile and we were promised a $100 honorarium for our participation. I have still not received my $100 and have sent numerous emails to no avail. Nobody responds. I am frustrated as I spent my time and gave my opinion on the questions asked and now I am still waiting over a month later. Can anyone help?
Ok, I finally figured this out! I too signed up for T-Mobile focus group. I couldn't figure out how to redeem the $100… I remember vaguely seeing a page of gift cards. I never got an email indicating how to redeem 10,000 points into $100
The site is at:
https://www.experienceforum.t-mobile.com/member/v2/home
I believe it requires a separate ID.. I don't remember doing that but maybe it was part of the activities when I was in the group. I reset my password at the experienceforum-tmobile above and then I redeemed the points for two $50 Amazon gift cards. It says I will get the cards tomorrow, electronically.
I hope you didn’t give them any personal information.
jeannec36 wrote:
I participated in a focus group for the T Mobile community which was run by a marketing company called Fuel Cycle on April 20. It was a one hour discussion of people who recently switched from another carrier to T Mobile and we were promised a $100 honorarium for our participation. I have still not received my $100 and have sent numerous emails to no avail. Nobody responds. I am frustrated as I spent my time and gave my opinion on the questions asked and now I am still waiting over a month later.
Appears Fuel Cycle is not BBB accredited, which gives hints of shadiness.
Some resolution was achieved when BBB complaints were filed.
no worries..odds are its mainly going to be on that company but im really not sure who you would need to contact about it.
Hey - thanks for the response. I have tried reaching out to the company who ran it but nothing. I have contacted T Mobile but they didn't seem to care. You would think they would if they hired the company to do market research to see what their customers are thinking. I did check my spam folder once but maybe I will check again just to be sure. Gracias.
the site here is primarily peer to peer with a handful of moderators to keep things in order only. they do not have account access..
were there any links as to whoever is running it? also check your spam folder just in case there were some responses and they got kicked over there instead.
