Forum Discussion
T-mobile never stopped billing me even months after account closed!
Hello, I need help and T-mobile customer service on the phone is very difficult to talk to. Although they are nice, and they seem eager to help, they do not understand the problem and they kee...
Try reaching out to the T-Force Team via social media. They have a lot more access to things beyond the ability of Customer Care reps. Give them a few days to respond when you send them a message but they will get back you.
Under the Fair Credit Billing Act, if you write to a company, they must reply in writing to you. Only their written reply counts. So, telling you to call them for an answer is right out. But you're a lawyer and I'm not, so handle it any way you like.
