Forum Discussion
T-mobile never stopped billing me even months after account closed!
Hello, I need help and T-mobile customer service on the phone is very difficult to talk to. Although they are nice, and they seem eager to help, they do not understand the problem and they kee...
Try reaching out to the T-Force Team via social media. They have a lot more access to things beyond the ability of Customer Care reps. Give them a few days to respond when you send them a message but they will get back you.
We wanna see that you get help with this. On this message forum, we don't have account access. I understand that you've called before, but you can reach out to our T-Force folks through our social media channels on our Community-2153. They're a great group and can take another crack at giving you more help with this.
