Forum Discussion
No se aplican los créditos promocionales de T-mobile a mi cuenta
I purchased the S9 in March under the promotion TM98. Sent in my s7 as trade in which was acknowledged as being received Two weeks later my new phone developed a blue line on the screen and ha...
I definitely don't want you to continue to have to wait @johnnydec1 Instead, you should reach out to our T-Force team using the link I posted above. You can even link them to this thread so you don't have to explain everything all over again. Please give them chance to help with this.
@hotbeth68 sounds like you're going through the same thing. You too should give our T-Force team a shot at assisting you with this.
Oh boy this is a hassle but I think this can be taken care of. Have you tried reaching out to our T-Force team? They have account access too and may be able to help shine some light on this and give you an update on the escalation status. You can use the Facebook or Twitter link in my badge or on our Community-2153 page. Please reach out to them when you get the chance.
