Forum Discussion
No se aplican los créditos promocionales de T-mobile a mi cuenta
I purchased the S9 in March under the promotion TM98. Sent in my s7 as trade in which was acknowledged as being received Two weeks later my new phone developed a blue line on the screen and ha...
I definitely don't want you to continue to have to wait @johnnydec1 Instead, you should reach out to our T-Force team using the link I posted above. You can even link them to this thread so you don't have to explain everything all over again. Please give them chance to help with this.
@hotbeth68 sounds like you're going through the same thing. You too should give our T-Force team a shot at assisting you with this.
I am supposed to have a promotion with my 12 pro max and I have called about 4-6 times to get it corrected and it will get corrected then revert back to the old way. I am not sure how many months now I have been paying $15 more a month for my phone and why do I have to fix it every single month I am getting sick of this company. My bill is 468 or more every month and I can't get a $15 a month promo since I have been paying between 450/650 a month since 2017. Never missed a payment and yet that's not the only issue I am having I don't have time to keep waiting on hold a couple times every single month and I had a plan before the magenta military came into play. I got switched automatically without permission and my bill went up because of it over the last two years. I thought you had to change the plan yourself and if you don't you get grandfathered in with the old plan. This place is no longer making me happy and I will be switching as soon as I can. The amount of money they have stolen from me is ridiculous and never gets permanently corrected or at all.
