Forum Discussion
T-Mobile still lying to customers
We switched our family (4 lines) over to T-Mobile and were given a page with a promotional code by the rep in the store to use to receive a $200 prepaid card per line. This was supposed to pay off the remaining balance on my wife's phone. I submitted the code for each line and all 4 were denied because we were "outside of the promotional period". There are no dates on the paper given to me and the rep clearly told me we were eligible.
This is the same reason I quit Sprint many years ago. Clearly T-Mobile is only interested in signing customers, not keeping them.
you’ll have better odds contacting TMO through either Facebook or Twitter..just send them a DM...do not post on their main page.
I was just trying to redeem the same kind of code and it told me it was expired, of course it says with in 30 days of activation, and I don’t know the date of activation, but of course it is the digital world and they know.
I am trying now to see if I can get a new code, Ill let you know what they say.
