TMobile allowed hackers to steal my money and my identity

Thanaa wrote:

Hola everyone,

TMobile helped a hacker get a hold of my sim card and he was able to get into my email account and steal all my Coinbase money. I'm reaching out to ask for help on how can I get my money back from T-Mobile. I called them many time to inquire about my case and to understand what are they doing to refund my money and prevent future hacking but no one is giving me any details about the outcome of the investigation. Their weak security system and their reluctance to address the issue is at the reason I'm reaching out for help. I appreciate any advice and I'm ready to do anything to get my money and my peace of mind back.

You are not the only one.