Forum Discussion
Tmobile rebate card doesnt work through Northlane
Hello. I recently switched to tmobile and went through hoops to get my virtual rebate card, and yet the card still does not work. I talked with customer service and ended up ordering a physical card ...
Hi all - a followup on MY attempt to get this bogus "rebate." All the solutions suggested above didn't work, and the point of failure every time was Northlane. Each attempt I made ended with 1) my being told they couldn't validate my account, then 2) with them giving me the card, but logging me out every time I tried to activate it or request a PIN, then finally 3) when I went to transfer the money to my bank that the card wasn't valid and the bank didn't exist.
Rather than waste anymore time on trying to get their stupid ‘virtual debit card’, I contacted T-Mobile thru their Facebook page and continued complaining via PM to their rep until she finally applied the $50 as an ACTUAL REBATE to my T-Mobile account.
Shockingly, this worked. I'm as surprised as anyone, especially considering it was Facebook.
To recap: THE DEBIT CARD IS GARBAGE AND WILL NEVER WORK, SO PM THEM ON FB AND JUST DEMAND THEY REDUCED YOUR NEXT BILL.
