Forum Discussion

WesGB's avatar
WesGB
Newbie Caller
Hace 3 años

tmobile usage details is missing

my usage details is missing, nothing comes up when I click on usage.  unable to see my text or calls
  • HeavenM's avatar
    HeavenM
    Hace 2 años

    Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This issue is now officially resolved. 😁 Doing my happy dance as I type this LOL

syaoran's avatar
syaoran
Transmission Titan
Hace 2 años
magenta6835280 wrote:

Will someone from T-Mobile customer support please help to solve the problem of "no Usage Data" for months. This is the sort of problem that can steer customers away.

Reach out.to T-Mobile support then through 611 from your T-Mobile device or direct message T,-Mobile on Facebook or Twitter.  This is primarily a peer help forum for customers.  No one here has access to your account.