Forum Discussion

Khusen's avatar
Khusen
Network Novice
Hace 3 años

Unethical business practice/ Fraudulent signature

To higher ups:

 

I'm a victim of your unethical sales. One of my line holders was able to upgrade to a new device and was approved for credit without my consent and my presence. Shortly, the credit was applied on behalf of me not the line holder; credit agreement has my signature, but it wasn't me who signed it. I wasn't aware of such unethical practice. 

I demand your answer immediately!

  • the site here is primarily peer to peer with a handful of moderators/admins that keep the site in order only..they do not have account access..

     

    you will need to contact TMO either by calling (tier 1 support) or through Facebook/Twitter (tier 2 support).

  • KasenW's avatar
    KasenW
    Roaming Rookie

    I did not sign either of my agreements. 
    the store representative DocuSigned them. And I told the representative over the phone and she told me it's too late now 

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    Did you add them as an authorized manager at any point and forget they are?  If they are authorized then they can do exactly what they did regardless if you approved or not.

  • KasenW wrote:

    I did not sign either of my agreements. 
    the store representative DocuSigned them. And I told the representative over the phone and she told me it's too late now 

    or was this a buy one get one free promo?

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    tidbits wrote:

    Did you add them as an authorized manager at any point and forget they are?  If they are authorized then they can do exactly what they did regardless if you approved or not.

    this question begs to be answered

     

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