Forum Discussion

adamcharles1972's avatar
adamcharles1972
Roaming Rookie
Hace 6 años

Updated credit card for new phone, order still on hold.

My new phone order says kept on hold even after updating credit card information and being successfully charged. The phone rep says it's clear on their end but takes 72 hours to show on my end. I...
  • syaoran's avatar
    Hace 6 años

    Different financial companies take a different amount of time to process.  Once T-Mobile has verified the transaction, the rest should go quickly.  Hopefully you will have your new phone soon.