Forum Discussion
UPS LOST MY RETURNED PHONE, I GOT CHARGED $1500. I AM FINISHED.
SInce May 2024 I have been charged for a phone I sent to Tmobile with assurant via UPS. T-Mobile said it could not find it and I got charged. I have all the tracking numbers. I have a picture of ...
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Since May, when this began and I received the receipt from UPS that the phone had been delivered, the folks at T-Mobile were assuring me that they were looking for the phone.
Only in the last couple of weeks did they suggest that I contact UPS to make a claim. And last Friday lady at T-Mobile said they found everything and everything was fine (she even sent me a text). Today, I woke up with a $1700 outstanding bill and a demand to pay as my services were cut off.
And, why would I have to contact UPS when T-Mobile selected UPS as its carrier?
