Forum Discussion
UPS lost trade phone
Desperate here. I did everything I was ordered to do by T mobile. used their shipping label and shipped it via USPS. long story short it's missing. talked to the customer service. As you can im...
I have USPS looking into things as well. I haven't heard anything back from them yet and that might take a few days to get a response. Normally, I send devices in through UPS because it is just more convenient. It just happens I was going to be right by the post office here for lunch so I decided to drop it off there. Now I wish I had gone out of my way to drop it off at UPS and paid to have it shipped directly to them with an signature required.
Thank you for looking into things, @HeavenM! T-Mobile could definitely improve upon how this whole process is.
