Forum Discussion

Iggles333's avatar
Iggles333
Newbie Caller
Hace 2 años

Usage Overview not updating

My usage information has not updated in 2 weeks.  Is there something wrong with the feature?

  • Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! 

  • I have had the same problem since 7 February.   I have had an identity theft problem so I use another phone number temporarily and I would like to know who is calling me.  My guess is that T-Mobile was making some kind of change in the way the data is presented and perhaps someone broke some part of the data transfer process.

  • TXUser99's avatar
    TXUser99
    Channel Chaser
    • Flujo de efectivo disponible increased 96% year-over-year to $2.2 billion in Q4 2022 and increased 36% year-over-year to $7.7 billion in 2022, which included cash payments for merger-related costs of $622 million in Q4 2022 and $3.4 billion in 2022.
    • Common stock repurchases of 16.5 million shares for $2.3 billion in Q4 2022 and 21.4 million shares for $3.0 billion in 2022, with remaining authorization of up to $11.0 billion through the end of September 2023.

    If I had that kind of money I’d maybe hire some competent folks?

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hey there. I confirmed with our software teams that the usage details are NOT going away permanently. We are working towards figuring out what is causing them not to display and finding a fix. We appreciate your patience while we work through it. At this time, I am closing comments on this thread but the conversation is ongoing here: USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!