Forum Discussion
Victimized by SIM card swap scam; would like to engage T-mobile regarding aftermath
Hello all. I’m writing this here because there doesn’t seem to be a way for me to engage T-mobile over email (so as to send them all the evidence related to my horrible experience), and I’m hoping t...
Same thing just happened to me. I received massive spam texts last night so I got tired of blocking/reporting them so I put my phone on silent and went to bed. Woke up this morning to find out my email password has been reset/changed and then discovered a few minutes before the change that Tmobile sent me a equipment has been modified email which was suspiciously in my inbox trash can. I never delete and send emails to my trash. It was all Tmobile fault that they got into my email cause I have my number as an account recovery which I fixed and the timelines matches up. I got the Tmo email about equipment change and then two minutes later, got email about password reset. Fortunately I didn't have any money stolen from me and I hope you can get resolution to your problem.
