Forum Discussion

the_bear's avatar
the_bear
Network Novice
Hace 2 años

Voice Line Under Contract to DIGITS

My wife and I treated our parents to T-Mobile service.  Her mom upgraded from a 3G phone under the grandfathered Simple Choice trade in your no longer supported 3G phone promo.  Her mom recently pass...
  • fireguy_6364's avatar
    Hace 2 años

    i would contact TMO through either Facebook or Twitter and see what they can do. using that route lands you with tier 2 support instead of the call in tier 1 support agents.