Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
Totally agree with all of those here complaining about T-Mobile's policy change to remove AutoPay discount if using a credit card to pay with. (I just got the text a couple days ago that I have till next month to change how I use AutoPay or lose the discount.) I will also be hurt by this due to using a CC that provides phone protection against theft or damage. It certainly feels like T-Mobile has used a loophole to increase its profits while supposedly keeping its promise to not raise one's rates for the life of the plan. I certainly didn't read the entire terms & conditions so have no idea what was said about AutoPay, but nevertheless this is extremely disappointing and am not sure there is much alternative (have not found Verizon or AT&T as competitive but will now start shopping around). For now, my plan will be to use t-Mobile Money and keep just enough there to pay the bill. Hopefully, T-Mobile is paying attention to these comments as well as the FTC.
