Forum Discussion

sweetwillyd's avatar
sweetwillyd
Newbie Caller
Hace 2 años

what's up with T-mobile removing autopay discount for credit cards?

I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
pago_automático
  • syaoran's avatar
    syaoran
    Hace 2 años

    That was announced months ago.  It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue.  Removing the auto pay discount for credit cards negates that.  

fireguy_6364's avatar
fireguy_6364
Modem Master
Hace 2 años
ChuckG1973 wrote:

UN-CARRIER no longer, now just acting like one of the other big cellular companies.  Oh wait no your not, your worse, because AT&T and VZW honor Autopay discounts with credit cards because they understand it helps keep their customers protected.  I am looking for a new carrier that will do what they say and say what they do!!!  Goodbye Big Pink!!! 

VZW does not allow discounts for using a CC card unless its their OWN CC card..

 

from the VZW forums

 

Re: Want to sign up for paperless billing
 
 
vzw_customer_support
vzw_customer_support
Representante de Servicio al Cliente
‎02-25-2023 10:13 AM

@JimmyMac53 ,

We're sorry to hear that you're having so much trouble, but let's find out a bit more on this. You would be set to paper-free billing by default, but if you changed that to where a physical bill is sent out each month, please check out this link for steps on turning on paper-free option: https://www.verizon.com/support/knowledge-base-205735/ . You can always access and view a digital version of the last 12 months of billing statements through My Verizon. Please keep in mind that you don't get a discount just with paper-free billing, as you must also be enrolled in Auto Pay with either a debit card or a bank account. If you are using a credit card for Auto Pay, it's not going to give you a discount through us, unless it's the Verizon VISA card. Please check the same link I had shared for steps on managing your Auto Pay. 

-Russell

View solution in original post