Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I’ve been a loyal customer with 4 lines.
With all the data breaches, there is no way I’m going to provide my bank or debit card (linked to a bank account).
Instead of forcing customers to do this, they could have partner with Visa and brand their own credit card.
They could have also grandfathered in customers that have been with T-Mobile for lets say 2 years or more.
Unfortunately, this is going to force me to go to another provider, most likely Verizon.
This is not a great way to keep customers.
