Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I just spoke to customer service to be sure they aren't making any exceptions to avoid losing customers and she said that they are not… just to save anyone else the hassle of having to call in. I, for one, WILL NOT give my bank account info to a company that has a shaky past with data breaches. Not to mention, losing the built-in insurance I get from the credit card I use to pay my bill. Time to shop for a new provider.
