Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
On my current plan I was paying $70 with a credit card on autopay and receiving a $10 credit. So, TMobile was, supposedly, paying roughly $2.10 (3% of $70) in credit card fees.
I refuse to give TMobile assess to my bank account, so, now I pay $80 with a credit card - no discount and TMobile pays $2.40 in fees. TMobile screws a formerly happy customer and makes an additional $9.70 each month - assuming I keep my service. What a windfall for TMobile.
I feel like I had a contract with TMobile and they changed the terms. So much for customer satisfaction and loyalty.
