Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
We are very much against this autopay change. We prefer using our credit card (mainly for security reasons) but are unhappy that we will now be paying an additional $15/month for intermittent cell phone service. (We have 3 lines.) We live in the foothills of LA, can see downtown LA from our home, but our phone drops calls every day. We keep getting messages that the phone is "searching" and when we attempt to make a call we often get "not on registered network." Many times we don't even get incoming calls and all the messages miraculously appear at the end of the day! It has been a struggle dealing with T-Mobile and we have spent (and continue to spend) hours with them over the poor reception. We were first customers with Sprint and have had Sprint/T-Mobile for over 20 years. At least Sprint had provided us with a booster that helped somewhat but we do not have that option with T-Mobile.
