Forum Discussion

sweetwillyd's avatar
sweetwillyd
Newbie Caller
Hace 2 años

what's up with T-mobile removing autopay discount for credit cards?

I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
pago_automático
  • syaoran's avatar
    syaoran
    Hace 2 años

    That was announced months ago.  It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue.  Removing the auto pay discount for credit cards negates that.  

gramps28's avatar
gramps28
Router Royalty
Hace 2 años
magenta10384401 wrote:
gramps28 wrote:
KP1123PHOENIX wrote:
classaction02 wrote:

Are there ay lawyers out there? I don' think it is legal to change the rules after you already made an agreement. What about a Class action law suite ??? I have been using my CC since I started with T-mobile in 2022 Feb. Now I will lose my discount. I chatted with them and was told that it is because people will pay with CC, get the discount, then revers the charge, REally? I don't think that is the case. How can they really expect someone to be forced to use a personal checking account or debit card to receive the discount. I can choose to use my CC but at a cost now of 20.00 a month, this is basically a charge to protect my checking account from being hacked. 

let me know if you find one for a class action suit I am ready to sign

Unfortunately in Tmobile's terms and conditions they can change it. Autopay discount is a perk not part of the plan cost.

Maybe. I am not a lawyer. They sell the service price using the autopay discount. The T&C is non-negotiable, making it a contract of adhesion. If a judge finds that it is unconscionable (arguably a heavy lift), then the T&C could be nullified.

Have you read the terms and conditions? Tmobile can change things as they wish and doesn't guarantee coverage.

Your rate plan stays the same, the autopay discount is a perk. No nullifying the terms and conditions just because they changed the terms of autopay.

Tmobile also changed the marketing of their rate plan in reflecting the autopay discount for debit card or bank account only. It's also in the terms and conditions.