what's up with T-mobile removing autopay discount for credit cards?

I'm curious do you pay your bills with checks? They just send an electronic payment. They (t mobile) don't have info to withdraw from my account. 

Won't Tmobile have your account information on their servers after payment is made? The bank has to supply routing numbers and the bank account for payment.

NO, I will pay it through my bank checking account. Pretty much no one pays a bill with a  check by mail. I'll pay through bank like all my bills

travel4696 wrote:

OK Tmobile you want to play lets play. Im going back to paper bill, You will have to pay for stamp,envelops and pay someone to send it. This nothing but greed . They went to auto pay to save money on stamp,envelops and pay someone to send it. But now they have amnesia. I hope everyone will do what I am doing and hit them in the only thing they understand THE POCKET BOOK. You really think im going to give you my checking info. The bank of Nigeria is safer than you. Lets see how many times you have been hacked I cant count on both hands.

Aren't you going to have to buy stamps and hope the USPS delivers it on time? Even the postal service suggests not paying bills through them.

OK Tmobile you want to play lets play. Im going back to paper bill, You will have to pay for stamp,envelops and pay someone to send it. This nothing but greed . They went to auto pay to save money on stamp,envelops and pay someone to send it. But now they have amnesia. I hope everyone will do what I am doing and hit them in the only thing they understand THE POCKET BOOK. You really think im going to give you my checking info. The bank of Nigeria is safer than you. Lets see how many times you have been hacked I cant count on both hands.

Hey T-Mobile, if you're were planning on costing me ten more dollars per month, that's ok. In the meantime, I've turned off Auto-Pay and Paperless Billing. Bless your heart! I pray to the lord to have another three million customers just do the same I did; only three million more customers, please lord.

Happy Thanksgiving everyone  :)

T-Mobile is either playing dumb or it is not an act!

They will not be giving you the autopay discount. I believe $5 per phone line. When I called 611 she made it sound like their new platform is not accepting credit cards. 

Disgusting Autopay wrote:

Well they are removing my auto pay with credit card starting November 20, 2023. I will not give my debit or checking account info. They have been hacked multiple times. 
 Credit cards have zero liability versus your banking info. Someone fraudulently charges your credit card it gets removed. Someone charges your debit card you can kiss your money away the bank will not give it back.

Also possibility is that this had nothing to do with fees from credit companies it's an INFORMAL way of INCREASING YOUR SERVICE CHARGES but claiming that they are being charged unreasonable fees from credit companies. Guess what T-Mobile there is a charge for debit transactions/ACH usually it the same rate. 
Suggestion maybe re-negotiate your fees. Switch processing companies.

Your plan to require people to provide debit/account info is to LOSE BUSINESS. You will have a lower profits or be running your business NEGATIVE.

Time to look for another carrier. 

I just checked my account and Tmobile isn't removing my credit card for payment.

Well they are removing my auto pay with credit card starting November 20, 2023. I will not give my debit or checking account info. They have been hacked multiple times. 
 Credit cards have zero liability versus your banking info. Someone fraudulently charges your credit card it gets removed. Someone charges your debit card you can kiss your money away the bank will not give it back.

Also possibility is that this had nothing to do with fees from credit companies it's an INFORMAL way of INCREASING YOUR SERVICE CHARGES but claiming that they are being charged unreasonable fees from credit companies. Guess what T-Mobile there is a charge for debit transactions/ACH usually it the same rate. 
Suggestion maybe re-negotiate your fees. Switch processing companies.

Your plan to require people to provide debit/account info is to LOSE BUSINESS. You will have a lower profits or be running your business NEGATIVE.

Time to look for another carrier. 

I REALLY LOVED TMOBILE….for about 4 years.  When my BF and I got our double lines and $10 discount, we were very happy. (We are seniors on the original Magenta Plan. ) Not only that BUT "back" when we signed up, we got 20gb fast hotspot each month for each phone,  Well 2 years later, we noticed WHEN we had to use our HS it slowed down after an hour or so - called TMOBILE and they said we NEVER had 20g fast hotspot on our Magenta acount - and there was no proof of course, even though we KNEW we had it. (I EVEN found the original ad floating around the internet; took a pic on my phone and showed it to them - they still denied our lan ever had that fast of GB - but a few weeks later, you couldn't find that ad anywhere on the net)   Come to find out later that TM upped the next  Magenta account after ours (For a $20 increase)  greedy and the worst is they wouldn't admit it.   Anyway NOW this, they can keep my $10 and play with it all night long - i will NOT add a bank account or debit card - thats just asking for another breach.  Unfortunately ALL the phone companies are like this, or I would switch in a minute...