what's up with T-mobile removing autopay discount for credit cards?

Since I am no more willing to hand any of the others a debit card or bank account information, it’s a moot point how many times they were all hacked.

What is a point is the one I was making - without the discount, T-Mobile is no longer price competitive with AT&T, and AT&T has better data limits for the same price.  I've no idea WRT Verizon.

“Everybody blows” isn’t really a good marketing position either.

And, as I said, after three strikes, deciding on a policy that puts me at greater risk in the next round of data breaches is an even worse one.

Claiming that the 3% charge justifies what is basically a 14% price increase is also a turnoff.

So feel free to address those points.   Rather than complain that I'm picking on T-Mobile as if it were the only offender.   I wasn't.

JC Kirk wrote:

Since I am no more willing to hand any of the others a debit card or bank account information, it’s a moot point how many times they were all hacked.

What is a point is the one I was making - without the discount, T-Mobile is no longer price competitive with AT&T, and AT&T has better data limits for the same price.  I've no idea WRT Verizon.

“Everybody blows” isn’t really a good marketing position either.

And, as I said, after three strikes, deciding on a policy that puts me at greater risk in the next round of data breaches is an even worse one.

Claiming that the 3% charge justifies what is basically a 14% price increase is also a turnoff.

So feel free to address those points.   Rather than complain that I'm picking on T-Mobile as if it were the only offender.   I wasn't.

did TMO prmote this somewhere?

my point is pretty simple..its for ALL to do a bit of research before up and jumping. most of yall keep pointing out how youre jumping to V due to this whole ordeal..which V does not give discounts for CC card auto pay (you must use the V CC card  to get the discount if youre going the CC route)..ATT just cut their discount in half from $10 per line per month to $5..and limited it to only certain plans (would be interesting to see why they cut theirs in half out of the blue)..research.. but TMOs been hacked such and such amounts of times..yeah..they all did lol..numerous times..even this year its happened.

since you seem to have missed the bottom part of my post above yours i’ll re add it here..might even bold it for those that cant see it…

“mainly for those that are wanting to jump..dig into those other options..many of you are only concentrating on looking up stuff for TMO but not any of the other carriers youre thinking about jumping to.”

gramps28 wrote:

Sheilaz wrote:

This is so WRONG! After suffering *several* hacks & thefts of personal identity information because of T-Mobile's lax security T-Mo now expects me to give them access to my debit card or bank account!?! T-Mo must be CRAZY! NEVER!!!

And, yah, shopping around with other carriers… 

How many other carriers pay the plans taxes when you start looking? I'll be interested.

TMobile does NOT pay your taxes.  That's silly.  They build the taxes into the price of your plan and don't supply the detail.  So, instead of saying your plan is $55 plus $5 taxes they say your plan is $60, taxes included!  Woo!  It's marketing BS.  Don't fall for it.

I just posted an open letter to management re this up-charge on Reddit.  Please pile on and comment on Reddit since that is a much more visible/public venue, rather than this forum site T-Mobile keeps in the closet and out of public view.  It only exists to let people vent and then move along quickly to the acceptance stage.  Don't let TMobile manipulate you.

Here’s the open letter:  https://www.reddit.com/r/tmobile/comments/15fqxvh/open_letter_to_tmobile_management_re_autopay/

wsjek wrote:

gramps28 wrote:

Sheilaz wrote:

This is so WRONG! After suffering *several* hacks & thefts of personal identity information because of T-Mobile's lax security T-Mo now expects me to give them access to my debit card or bank account!?! T-Mo must be CRAZY! NEVER!!!

And, yah, shopping around with other carriers… 

How many other carriers pay the plans taxes when you start looking? I'll be interested.

TMobile does NOT pay your taxes.  That's silly.  They build the taxes into the price of your plan and don't supply the detail.  So, instead of saying your plan is $55 plus $5 taxes they say your plan is $60, taxes included!  Woo!  It's marketing BS.  Don't fall for it.

It's funny since I was paying more for service on my old plan with taxes than I'm paying now for 2 lines with taxes paid Depending on where you live taxes are more than $5.

https://www.wirefly.com/guides/cell-phone-tax-by-state

fireguy_6364 wrote:

DrInvisible wrote:

I am in the same boat. Just opened account with T-Mobile 4 month ago, my choices were Mint or T-Mobile. I discussed credit card explicitly while enrolling... why?  

• With credit card I have insurance from Amex.
• I never use debit card or checking account because of security.  
• if somebody states that they would like to remove fees for credit card use… fees are not 12% they are just 2.3%

Is it even legal to violate terms of agreement during sign up?

for what its worth TMO is in the process of acquiring Mint..so you would have been in the same boat no matter the choice on this one. V allows CC usage but no discount for using it unless its the Verizon CC card. ATT just lowered their discount from $10 per month per line to $5 and only with certain accounts.

Mint still works, with CC, great choice for those who moves from T-Mobile, if they prepay for a year or 15 months right now. Another option is comcast. Every company has limitation. What T-Mobile did seem wrong. 

gramps28 wrote:

DrInvisible wrote:

I am in the same boat. Just opened account with T-Mobile 4 month ago, my choices were Mint or T-Mobile. I discussed credit card explicitly while enrolling... why?  

• With credit card I have insurance from Amex.
• I never use debit card or checking account because of security.  
• if somebody states that they would like to remove fees for credit card use… fees are not 12% they are just 2.3%

Is it even legal to violate terms of agreement during sign up?

Short answer is yes.

https://www.t-mobile.com/responsibility/legal/terms-and-conditions

did not find anything where 12% = 2.3% am I reading that right?

Unfortunately autopay is not a surcharge.

Well I guess I will have to suffer the extra $10 I was being discounted. It sounds unsafe with the data breaches to use debit card/bank routing info. I read in this thread you have more protections against breaches with using a credit card. And with where I live, just outside of city limits, AT&T and Verizon signals are BAD, and AT&T's customer service is horrendous. At least my tree foliage signal with T-Mobile it is usable, even if really slow, and it's good when the tree foliage is gone. This is just a bunch of BS.

FutureVerizonCustomer wrote:

I am going to happily pay more money to switch to Verizon in the beginning of the year. T-Mobile's service in my area is awful to say the least. Also, when I am traveling abroad, their generous 56kbs international data isn't worth the hassle. I just buy a local sim card. I use Verizon for my work phone, and the 5G coverage everywhere I travel to for work has been a refreshing experience. 

you dont get any discount from Verizon for auto paying with a CC card with them either unless you use their own Verizon CC card..other than that you must use your bank info..