Forum Discussion

Isa's avatar
Isa
Network Novice
Hace 3 años

who to reach , besides call customer service

Hi , I call over 4 times to fix a trade in that I'm still charge on that phone. Where , or who will help to solve this , besides calling customer service, with them this isn't going no where..

  • only other options would be to go into the store or contact TMO using Facebook or Twitter..the last two options lands you with tier 2 support instead of the call in tier 1 support agents.