Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Might be kind a tough to answer since the messages are coming from them, but has there been any trend as to where they're sending them? Or a specific time of the day they're sending the messages you're not getting?
