Forum Discussion
Why is my mobile hotspot so much slower than my regular data connection?
Hello all. I'd like to know why my mobile hotspot speeds are so much slower than my regular data connection. I have the old $70 unlimited plan from several years ago, when T-Mobile first started changing things. I have 4G LTE data, and even the mobile hotspot add-on (according to my T-Mobile app) supposedly uses the LTE network and not some slower speed.
However, it has been this way for a long time, not just recently. My download speeds when I test it on the phone itself, using the data connection, are decent. The one I just did was 12Mbps. But when I followed that up with a speed test on my PC, using the mobile hotspot, it was 1.33Mbps!
Why is this? Does the T-Mobile hotspot throttle your data speeds automatically? I've only used 0.1 GB of my allotment, so I know I haven't gone over. This is pretty terrible. Please help!
Gracias,
John
There were a bunch of Simple Choice plans that you could choose from and not all of them included that. I'd recommend comunicándote con nosotros over the phone or Facebook/Twitter so we can look at your account and let you know exactly what's going on.
I'd have to say this is the slowest hotspot I've ever had. The claim is that I'm running on 4glte which is either or I'm being throttled and throttled hard. I just ran a speed test on my PS and it's downloading at a blistering 426.2 kbps(no that's not a typo it's actually in Kbps). It's strange I didn't realize I was paying for a fast dialup connection.
Pictures or it’s not true ^
Hey I switched from Verizon and they are just straight up thieves and proud of it. The Verizon reps told me to leave and go to t-mobile or AT&T if I wanted a lower bill.
At the end of this billing cycle, I’m switching to another carrier.
Yeah this isn't 3G. I am getting speeds slower than 2G on my Hotspot. False advertisement all around. Also laughing at all these books people wrote complaining about this junk Hotspot speed haha.
older phone? newer phone?
I've had TM for several years. The first year or so, my hotspot worked great, very fast. For the last year or so, it's useless. I don't even try anymore. The speedtest I just ran today saw .43 down. My plan is the same, so I don't know why it changed so drastically.
I have the Magenta Max plan, and when I got the hotspot capability increased (the premium version) it was absolutely terrible. I was so disappointed. Then Go5g/Plus came out and I couldn't switch back to regular Magenta. The hotspot capability is garbage. I can't do much of anything. I thought it was my phone, but my fiance's phone does it, too. I have a Samsung s22 and he has an iPhone 13 pro. Hotspot is sloooooooooow. I connect my tablet to my phone and try to download things and can't, even though my phone states I have 200mbps download speeds. Yeah right. I'm really disappointed. Fiance's phone is doing the same thing. What's the point of paying for hotspot? Nothing.
When I travel, I buy local sim cards in every country. I never have a problem with using my phone as a hotspot. Then I come back to America and find that you vampires try to charge extra for something I get for free everywhere else. It's insulting and I'm extremely unhappy about it.
I got my hotspot 2 weeks ago. It ran (decent speeds) well the first couple of times I used the device. Now it runs incredibly slow. I check the download and upload speeds. Download was .97 mbps and upload was slightly faster, which is usually just the opposite. These speeds remind me of the old DSL lines. I am considering taking this toy back to T-Mobile. I just had changed my service from Verizon to TM. I need to reconsider.
Same problem here in Italy. LTE overall is not great but sufficient. Tethering by any method is garbage - I cannot work on my laptop. Different CS reps give a variety of answers but nothing fixes the issue.
