Forum Discussion

jdwalker519's avatar
jdwalker519
Network Novice
Hace 3 años

After system updates, camera is blurry and will not focus

This morning (5 Feb 2022), T-Mobile pushed two system updates in a row to my phone.  Now my camera is all blurry and will not focus.  ¿Tienes alguna idea?

I've done all the standard stuff, clearing the Camera app's cache, clearing the phone's cache, and clearing the cache partition, rebooting in safe mode…   still no luck.  The only difference between yesterdasy and today is the two updates.

I really, really, REALLY don't want to do a factory reset.  Any other ideas?

  • jdwalker519 wrote:

    The updates still get pushed -by- T-Mobile


    it gets pushed over their network by the OEM..

     

     

    either way jump over to their forums. the OEMs forums are usually the best place to start when it comes to device issues.

     

    when carrier testing is performed its mainly testing for network issues and not so much the OEMs built in apps/abilities..

     

    by chance do you know if the updates were for security patches or was it a large OS update?

     

    and which Samsung is it?

  • syaoran's avatar
    syaoran
    Transmission Titan
    jdwalker519 wrote:

    The updates still get pushed -by- T-Mobile

    No, they are not.  Do your research. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    Updates come from the devices manufacturer, not T-Mobile.  Check their forum to see if others with the same device are experiencing similar issues