Forum Discussion
Any one else getting "Configuration Notification" messages?
I keep receiving sms messages from short code number with the following text:
Configuration Notification. Your MMS Service Settings have arrived. Open the configuration message and save the settings.
the messages never contain settings or an attachment which I would not have trusted anyways
I have received them from the following short codes: 909, 5129, 5126, 5128, 5127. I'm using a one plus 3t and I have verified I am using the correct messaging settings as per https://support.t-mobile.com/docs/DOC-2090
Hola, @djsnd! Thanks for creating a profile and chiming in with your ticket numbers.
From the sounds of it, simply switching the SIM is causing the messages to generate. I only have one user's ticket numbers. If any other users have ticket numbers, please pass them along as this will speed up the resolution time. If you do no have a ticket number, I'd like to send you a PM to collect a few pieces of info so you can be added to the list. Please let me know if you'd like me to PM you.
I got the exact same messages on my One Plus 3t. I tried switching messaging apps but that was not the issue. I'm going to try switching the SIM card slots and see if that works.
Amanda,will you pm me, and also tell me where to open a ticket so I can get in the queue?
Hi! Adding to this thread to ask where I can make a ticket for this same issue.
I had a SIM go bad on Saturday and had it swapped out then these messages started flowing. However, I'm using an iPhone X unlike everyone else who is using an Android device. What's really odd is that I have a Galaxy Note 9 on another line and I have digits enabled on it to receive calls and texts from the iPhone X's number. It appears that when the Note 9 is turned off, I no longer receive these message on the iPhone X. Totally strange...
I suspect my issue may be related to a Digits configuration hung in the switch and throwing error codes to my iPhone number but what do I know....
Started yesterday on my iPhone X from 512-7, 8, 6, 9. I have received 7 messages so far today. Happy to help troubleshoot and add my number to the ticket. Gracias.
Just switched my sim card from slot #2 to #1. Hopefully, the annoying messages will stop now. On 8/29, I received almost 100 of them in 2-3 hours while I was about 15 miles away from where I live. T-Mobile, please do something about it!!!
Having exactly the same issue as everyone. Started getting these in early July, which is when I switched back to my T-Mo sim after traveling. It has not relented since, still get about 15-20 per day. Am using OnePlus 3. Short codes 5125, 5126, 5127, 5128, 5129, 909.
@ @tmo_amanda I was never given a ticket number but I've been in touch with Miranda from your support team for at least the past 2 months. Have tried blocking the short codes, blocking all short codes, blocking short codes for family line, switching phone (tested on iPhone), switching SIM, switching SIM to slot 1. Nothing has worked.
I got this same message. I switched to an older phone, when I switched back, I got the message. I accepted the configurtinco change and never got another message.
Today is the first time I started receiving these messages.
Numbers I'm getting them from:
5125,6,7,8,9
Phone:OnePlus 3
These started happening after I switched my primary sim from my TKS sim (German phone provider) to my T-mobile sim and turned off my TKS sim.
(edit: for clarification, my phone has dual sim cards)
(edit2: my phone is rooted, if that makes any difference. Still running OxygenOS)
Please let me know if I need to submit a ticket.
My case links to this.
I have IPhone 6s Plus and with Mint mobile previously. I switched to T-Mobile and my IPhone keeps running into "No service" every 1 or 2 days. Whence this thing happens, no way to get t mobile service back unless I restore the IPhone through I-tune.
I struggled to fix this problem with no result, Apple store tested my phone and said no hardware failure at all.
Then I took out the Sim from IPhone and plug back to my old Android phone, immediately I got this CN messages. So I starts to doubt that this message is the caveat that turn my iPhone into a status that rejecting T Mobile service.
To test it, I put SIM card back to iPhone, and reset network, the iPhone restarts the network searching, when it ran into "no service" results, take out SIM to Android phone and get CN message immediately, again.
So obviously this CN message caused IPhone lost services from T-Mobile.
I have another IPhone 7, switched from t-mobile service from Mint, but no problem.
I compare these two phones setting one by one, and solved the problem, no more CN message at all.
1. Remove the T-Mobile Sevice App
2. Disable iMessage / Facetime service, if you had iPhone before, you may get this CN through iMessage..
3. Plug in Mint SIM card back to IPhone, can go to APN setting page, hit reset. This will clear Mint services left over message.
After doing that, so far my IPhone works fine. No more "No Service" status.
Further question ? How do I disable/block this CN from phone setting? I am sure my fixing just temporary fixing, cause it looks a bug of IPhone, more like a virus, if anyone send this bad CN message to IPhone, IPhone will lost carrier service.
I am getting more messages these days. How to stop these?
