Forum Discussion
app issues
Since the last update I have had app issues, I get a message saying "Something is not quite right here. Unfortunately the tmobile app is not avai6at this time due to technical difficulties. Please try back later." I can log in on the website, just not the app.
more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update?
what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?
- fireguy_6364Modem Master
so TMO sent an update to the app and broke it or to the device? if it was a device update then it came from Samsung (security patch perhaps or could have been a OEM/Carrier specific update). the TMO app you can download from the play store has always been a bit hit and miss compared to the built in one that comes stock on the TMO devices.
- vlymtngrlRoaming Rookie
This was a tmobile update, not a system update. I have a Samsung Galaxy Note 10+ and I brought it with me to tmobile.
- fireguy_6364Modem Master
more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update?
what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?
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