Forum Discussion

mommamack2's avatar
mommamack2
Network Novice
Hace 6 años

Constant Voicemail "Received on Watch"

How do I get rid of the voicemail notification on my Galaxy watch? I have gone through my voicemails on my phone and deleted them all. I tried calling the voicemail from my watch notification and it just hangs up without calling. I even tried calling the number for my watch (which does not work). And the notification is still there...3 months later. At this point, it is just annoying. I have no voicemail and can't delete the notification on my watch, it says "Received on Watch" so nothing on phone's voicemail makes a difference, and it does not clear when I clear all the other notification on my watch. I just want to get rid of the notification.

  • garyparr's avatar
    garyparr
    Network Novice

    None of the previous solutions were working for me. Finally managed to clear it.

    • Disconnect from phone, leave yourself a VM, clear it over LTE.. did not work.
    • Connect phone and remove then re-add data plan… did not work.
    • Call VM from watch while connected to phone BT…
      • watch took forever just trying to call VM
      • finally got a… busy signal?
      • call disconnected and VM notification was gone.

    Why? No clue. Was it something to do with removing/re-adding the data plan that caused the VM call from watch through the phone to reset something? No idea. Will this last? Who knows!

    Just wanted to share in case this somehow works for someone else.

  • After trying most the hack style fixes here and nothing working i called TM tech support. They were not able to help. What finally worked was removing the data plan via the "wear" app and then reconnecting. This is the same fix 

    • IvyMallory mencionó 

      I dont think you need a TM rep on the phone with you but i would recomend it because it possible e new plan may be started and I dont know wat you unique set up is with adding lines 

  • Chrisaba1 wrote:

    The fix that has worked consistently for me, is removing the data plan from the watch and then reinstalling it. 

    Settings->connections->mobile networks->mobile plans->remove all mobile plans.

     

    Then reinstall it using the Samsung wear app.

    Watch settings->mobile plans.

     

    Good luck.

    This is the magic fix that worked for me! @Chrisaba1 ¡Gracias!

  • NHR's avatar
    NHR
    Network Novice

    I had recently closed the line on my watch and the voicemail was stuck on my watch. I solved this by going into my phone to wareables and settings for the watch mobile plan and turning it off. This immediately cleared the voicemail. And It also got rid of the Sim logo on the top of the screen.