Constant Voicemail "Received on Watch"

I had recently closed the line on my watch and the voicemail was stuck on my watch. I solved this by going into my phone to wareables and settings for the watch mobile plan and turning it off. This immediately cleared the voicemail. And It also got rid of the Sim logo on the top of the screen. 

Chrisaba1 wrote:

The fix that has worked consistently for me, is removing the data plan from the watch and then reinstalling it. 

Settings->connections->mobile networks->mobile plans->remove all mobile plans.

 

Then reinstall it using the Samsung wear app.

Watch settings->mobile plans.

 

Good luck.

This is the magic fix that worked for me! @Chrisaba1 ¡Gracias!

After trying most the hack style fixes here and nothing working i called TM tech support. They were not able to help. What finally worked was removing the data plan via the "wear" app and then reconnecting. This is the same fix 

• IvyMallory mencionó 
  
  I dont think you need a TM rep on the phone with you but i would recomend it because it possible e new plan may be started and I dont know wat you unique set up is with adding lines 

None of the previous solutions were working for me. Finally managed to clear it.

• Disconnect from phone, leave yourself a VM, clear it over LTE.. did not work.
• Connect phone and remove then re-add data plan… did not work.
• Call VM from watch while connected to phone BT…
  • watch took forever just trying to call VM
  • finally got a… busy signal?
  • call disconnected and VM notification was gone.

Why? No clue. Was it something to do with removing/re-adding the data plan that caused the VM call from watch through the phone to reset something? No idea. Will this last? Who knows!

Just wanted to share in case this somehow works for someone else.

I shut off the plan on the watch and the notification went away. Pretty annoying that nothing else like resetting or rebooting hasn't worked. Probably not the correct way to handle that, and probably not t-mobile approved, but it worked. The directions given didn't even match what the app gave me in my phone. That whole 3 dots do not give me the options that the tech rep described. 

IvyMallory wrote:

Go to wearable app, go to watch settings, go to mobile plans section, go to 3 dots at the top, hit remove mobile plan, remove all mobile plans, click "I'll contact tmobile to cancel my plan if i dont need it anymore", hit reset, then add it back by hitting top right button, then add it back-hit next, reconnect this watch, use plan. 

 

Here's a video https://youtu.be/esDg3cblPj8?feature=shared

 

You're welcome. Racked my brain until I found this. 

this didn't work for me. a full factory reset plus T-Mobile had to create a whole new eSIM/data plan is what finally worked for me.

Go to wearable app, go to watch settings, go to mobile plans section, go to 3 dots at the top, hit remove mobile plan, remove all mobile plans, click "I'll contact tmobile to cancel my plan if i dont need it anymore", hit reset, then add it back by hitting top right button, then add it back-hit next, reconnect this watch, use plan. 

Here's a video https://youtu.be/esDg3cblPj8?feature=shared

You're welcome. Racked my brain until I found this. 

none of the previously mentioned solution attempts in this thread worked for my Samsung Galaxy Watch 5. it took 5 T-Mobile reps to get it fixed. watch factory reset AND a new eSIM/data plan was needed. it was a huge mess. I really hope it doesn't recur.

The fix that has worked consistently for me, is removing the data plan from the watch and then reinstalling it. 

Settings->connections->mobile networks->mobile plans->remove all mobile plans.

Then reinstall it using the Samsung wear app.

Watch settings->mobile plans.

Good luck.

I was able to get rid of the annoying ongoing voicemail notification by setting up my voicemail on my watch without my phone around me after I restarted my watch 5 and well there was a actual voicemail on my watch voicemail and now it's been deleted