Forum Discussion
Galaxy Watch LTE duplicate messages
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
TheWolfAmongUs wrote:
And it looks like its doing it again!
I was on the phone with the Digits team yesterday. They said to turn LTE on all the time on the watch. That didn't do anything except I got the duplicate texts one right after the other. Plus it will kill the battery.
I have an open ticket with the engineering team that I asked to be escalated. Not hopeful, but we'll see. May start hitting up both T-Mobile and Samsung on Twitter. This is unacceptable.
And it looks like its doing it again!
Just started the process that way, then i reconnected it through my phone by hitting upgrade in the app.
TheWolfAmongUs wrote:
ok, i think i fixed it...but who knows. I hit reset networks and hit upgrade instead of add a new line. So basically it wipes out the phone service provider and then you just reconnect it.
You reset the mobile plan from the Samsung Wearables app?
ok, i think i fixed it...but who knows. I hit reset networks and hit upgrade instead of add a new line. So basically it wipes out the phone service provider and then you just reconnect it.
TheWolfAmongUs wrote:
I'm having the same problem with my 3! Just switched from iphone and i never had these issues with the apple watch!
Yes. I have Apple watch as well and no issue like this ever. However, I'm not blaming Samsung as this appears to be a T-Mobile issue. I'm asking T-Mobile to assign a higher level engineer to my ticket. Clearly it's not a problem with my phone, SIM, wifi, etc.
Tired of all the dumb troubleshooting steps.
I'm having the same problem with my 3! Just switched from iphone and i never had these issues with the apple watch!
Same issue here with the Galaxy Watch 3. Getting run around from T-Mobile. Telling me phone is bad, SIM is bad, reset the watch, blah blah blah. Sent them this thread and they are totally ignoring it. Ticket opened with engineering, closed saying no issues, now I had them reopen again. I've sent them multiple examples, which they shouldn't need because every text is duplicate. Ridiculous!!!
I have the same issue with my new Galaxy Watch 3. This issue with cached messages flooding the watch when disconnected from the phone did not occur on Verizon with the same watch. This is a solvable issue T-Mobile!
My concern is that having LTE set to be always on will drain the battery very quickly.
My hope is that, since competitors to T-Mobile can correctly sync messages through their DIGITS equivalent, that T-Mobile will get this corrected ASAP.
This solved it for me! Thank you!!!
