Galaxy Watch LTE duplicate messages

This issue is far from resolved. I asked for an ETA on a solution and they don't have one. In fact, I was told today that DIGITS folks don't consider this an "issue" at all since it doesn't do anything to the phone or watch. Their advice was to disconnect from BT once a day and let all the duplicate messages go ahead and come via LTE so you're not spammed by several days' worth. Not much of a fix when you consider you then have to go to the watch and re-delete all of the SMS you deleted earlier in the day. It's too bad, because beyond this I really like the watch, but this "not an issue" has me debating whether to keep it. And this "not an issue" affects the Active 2 as well. Bought my wife one last week when I bought my Galaxy. Same thing.

I have the same problem and it's very disheartening to hear this has been going on for over a year with no resolution. Tomorrow is the last day I can return the Active 2. Starting to think that maybe I should do it.

Thank you for this! I was finally able to get my husband and my Galaxy Watches connected to our network thanks to your Reply. We had a similar issue as yours in that we had to return to the store for our watches bc they didn't have the ones we wanted in stock. So it makes me think there was a misstep on the T-Mobile side when they set us up. I did try contacting support that same month but they were not helpful.

I followed your steps 1 and 2 to reset the mobile networks but deviated somewhat in step 2. The DIGITS operator told me to open the following on my watch:

Settings->Connections->Mobile Networks->Mobile Networks-> "Always On"

I have since toggled bluetooth on/off and it seems to have resolved the duplicate message issue. I wonder if the reset was necessary but I'm glad I did bc it forced someone in support to properly address the issue. 

I also requested a refund/credit for three months (out of six ugh) of payments for non-functional phone lines. I would encourage anyone else who has issues to do the same.

@magenta6231016 is this fix still working for you? I have about a week left to return my active watch. T-Mobile tech support claims it's a samsung problem. Samsung is clueless to the issue and doesn't want to address it either. I've read on a reddit feed that this sort of fix reverted back after a while, so curious to see if your fix is still holding true after about a month.

I have the same 2 issues, duplicate texts and the voicemail that won't go away.

This solved it for me! Thank you!!!

Same issue here with the Galaxy Watch 3.  Getting run around from T-Mobile.  Telling me phone is bad, SIM is bad, reset the watch, blah blah blah.  Sent them this thread and they are totally ignoring it.  Ticket opened with engineering, closed saying no issues, now I had them reopen again.  I've sent them multiple examples, which they shouldn't need because every text is duplicate.  Ridiculous!!!  

ok, i think i fixed it...but who knows. I hit reset networks and hit upgrade instead of add a new line. So basically it wipes out the phone service provider and then you just reconnect it.

TheWolfAmongUs wrote:

ok, i think i fixed it...but who knows. I hit reset networks and hit upgrade instead of add a new line. So basically it wipes out the phone service provider and then you just reconnect it.

 

You reset the mobile plan from the Samsung Wearables app?

Just started the process that way, then i reconnected it through my phone by hitting upgrade in the app.

And it looks like its doing it again!