LG G7 error message this morning

I am having same problem everyone else is having, the LG IMS keeps stopping message.  I have the LG ThinQ  and it is almost useless as this keeps popping up every 2-3 seconds.  I would like an answer or fix.  My husband has same phone and so far has not affected it.  When it does, he will be beyond angry.  He has no patience.

Wake up, people.  This is intentional for multiple reasons.  Those running the current sh*t-show in this country want us all on 5G and want us buying certain phones.  We are heading down the path of being tracked like the citizens of China who are trapped, starving, unarmed and enslaved. 

We all just hit "another brick in the wall"  as I, too, had the error code show up this morning.  Are you creep-ed out yet?  You should be.

I see that "Force Stop and Clear Cache" now has a "green check mark" and "best answer" badge.  I am sure the poster provided the information in good faith.  Unfortunately, those actions to not work for the vast majority of people, as evidenced by the hundreds of postings on dozens of forums and websites… people are trying "Force Stop and Clear Cache" and for nearly all of them, it is not working.  It did not work for our two phones, nor did any of the other false fixes posted on YouTube.  If this was a good fix, T-Mobile would tell their retail store employees about it!  If this was a good fix, somebody would post a legitimate YouTube showing an actual phone actually healing!

If is very clear that T-Mobile did something this past Sunday that effectively bricked many thousands of LG phones.  LG abandoned the phone business, so they have little incentive to help (but we can always hope).  T-Mobile might not even know what they did… the error could be buried somewhere in the code of a complicated update.  They are surely investigating.  The erroneous code might be buried within other updates which they don't want to reverse for legitimate reasons.

Customers need to courteously but urgently request T-Mobile do one of two things:

1. Either reverse the network change they made last Sunday that bricked millions of dollars worth of phones, or
2. Offer generous discounts to customers to purchase non-LG phones so they can get back to work (and those discounts should be retroactive so that desperate customers who replaced their phones today can participate).

THANK YOU sincerely to the users who are sharing the fixes that worked for them.  It is not your fault that the fixes might not work for other people, and you deserve appreciation for your effort.  This problem was not caused by any individual user, and I am sure that T-Mobile did not want to cause the problem either.  We just need to get T-Mobile aware of the dimensions of the situation so that their response is appropriate.  Widespread posts on many different forums, here and elsewhere, indicate that generally people are not recovering from this problem.  But THANK YOU to all!

jimbar1 wrote:

SocialCatastrophe wrote:

Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage

 

Force stop and clear data.

 

This has fixed the issue for my mother's v20.  At least for now…

 

And it is completely absurd that LG/TMobile are telling people to factory reset.

This worked for now for me on my G6.  I went to the Tmobile store and another guy had the same problem and the kids in the store were no help so thanks for this fix.    I can tell by all the post on here  something went on  overnight to mess up LG phones today.      

That worked for me mostly but you have to do it 5 times in a row to make sure it stays stopped and I was able to turn off my phone and restart with no problem.

"LG IMS has stopped working" popup

AFTER 2 DAYS TRYING TO FIX, i SUCCEEDED WITH THE ‘PARTIAL FIX’ DOING THE FOLLOWING:

NOTAS:

• i have two LG V20 Phones and Fix worked for both when following these steps precisely.
• This fix is lost if you turn the WIFI back on or if phone is set to auto turn on when rebooting/turning on phone.
• Fix was not lost once resolved by rebooting phone.
• Fix does not seem to hinder phone operations other than WIFI must remain OFF. You can send & receive calls/texts with no popups.
• If you need WIFI  for watching video, doing backups, etc., turn back on, but realize nuisance popup will resume and you will need to redo these below steps until T-mobile fixes the problem they caused.
• Call your State Attorney General and insist on an investigation.

FIX

1. DO NOT FACTORY RESET YOUR PHONE
2. Turn off WIFI
3. REBOOT PHONE (ensure WIFI didn’t restart or make it stay off in phone settings
4. Ve a Configuraciones →
5. Apps/notifications ->
6. App info ->
7. Three dots ->
8. Show System ->
9. com-lge-ims-rcsprovider ->
10. Almacenamiento
11. BORRAR CACHÉ
12. FORCE STOP  (After clearing CACHE)
13. CLEAR DATA (This will not delete your texts)
14. FORCE STOP  (After clearing DATA)
15. Leave Settings. Popups should stop.
16. Reboot. Popups should remain gone unless you turn WIFI back on.

T-mobile still has not addressed this massive problem publicly as of Mon May 23 10:15pm ET.. Shameful and possibly criminal.

This is actually hard to fathom from a customer relations standpoint and also, possibly from a legal perspective. So many people depend on their phones for work, health and safety, and T-Mobile hasn't fixed the problem and hasn't provided better information to its customers. In my opinion this is a serious lapse.

We have two V20's and this error started this morning.  Did a factory reset on one and it didn't help.  One phone can't get 4G.

I noticed there are older versions of this same thing occurring, including some with other carriers.  One of which starts with "AT&T. "  The text of the pop up message apparently used to start off "Unfortunately IMS has stopped working"  or similar.  So this is a known issue.  Or related to one.  The solution might be related also.  Hint to T Mobile trouble shooters.  

SocialCatastrophe wrote:

Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage

 

Force stop and clear data.

 

This has fixed the issue for my mother's v20.  At least for now…

 

And it is completely absurd that LG/TMobile are telling people to factory reset.

This worked for now for me on my G6.  I went to the Tmobile store and another guy had the same problem and the kids in the store were no help so thanks for this fix.    I can tell by all the post on here  something went on  overnight to mess up LG phones today.