LG G7 error message this morning

newmarketjack wrote:

Has anyone seen this as the problem with a rapidly decreasing battery life?

yes!!  started two days ago. Im in Omaha NE

Same issue here with my G5 and wife's G6. I am curious - is this happening nationwide/worldwide? I live in Nashville. I have tried all suggestions - nothing working.

I'm sure it's T-Mobile behind it ugh

T-mobile sucks. They are blaming LG and LG is probably going to point the finger back at T-mobile. Meantime we are stuck with the problem

My LG stylo 5 was started doing the same thing as everyone else's this morning so I  tried everything i could find online to make it stop but nothing worked. Finally around 10pm it just stopped happening. No reason at all, just stopped. Phones fine now

It's still not fixed! How much you wanna bet tomorrow same thing. Still not fixed? See you all tomorrow morning! At least mine won't be.

StateLineMidwest wrote:

I see that "Force Stop and Clear Cache" now has a "green check mark" and "best answer" badge.  I am sure the poster provided the information in good faith.  Unfortunately, those actions to not work for the vast majority of people, as evidenced by the hundreds of postings on dozens of forums and websites… people are trying "Force Stop and Clear Cache" and for nearly all of them, it is not working.  It did not work for our two phones, nor did any of the other false fixes posted on YouTube.  If this was a good fix, T-Mobile would tell their retail store employees about it!  If this was a good fix, somebody would post a legitimate YouTube showing an actual phone actually healing!

If is very clear that T-Mobile did something this past Sunday that effectively bricked many thousands of LG phones.  LG abandoned the phone business, so they have little incentive to help (but we can always hope).  T-Mobile might not even know what they did… the error could be buried somewhere in the code of a complicated update.  They are surely investigating.  The erroneous code might be buried within other updates which they don't want to reverse for legitimate reasons.

Customers need to courteously but urgently request T-Mobile do one of two things:

1. Either reverse the network change they made last Sunday that bricked millions of dollars worth of phones, or
2. Offer generous discounts to customers to purchase non-LG phones so they can get back to work (and those discounts should be retroactive so that desperate customers who replaced their phones today can participate).

Dude, I just posted something that worked for me, or rather, to fix my moms phone.  Mine is on a custom ROM and wasn't even affected.  I never guaranteed it would work, I said it worked for me, for now, because I don't know if its a permanent fix. I don't work for TMobile or LG, and had nothing to do with any green checkmark.

These threads getting "PROBLEM SOLVED" headlines and green-check-mark headings are untrue and very unhelpful.  Somehow the thousands of us who have had our phones bricked for two days (so far) need to communicate to T-Mobile that the problem is NOT yet solved.

The "LG IMS com" system app is designed to instantly restart and reload cache in the event that it stops or is forced-stop.  When you force-stop it or clear the cache, you can easily see that it restarts and reloads immediately.  This is logical and proper behavior for an app that is required for basic phone function...it needs to run all the time.

However, T-Mobile evidently changed something yesterday (Sunday) that was not compatible with the LG IMS system app in LG phones.  For thousands of customers, NONE of the fixes posted in dozens of forums and dozens of YouTube videos work at all.

Do yourself a favor and start documenting all the labor-hours you are losing by having non-functional phones for so many days, and all the labor-hours trying out all the false fixes, the hours spent on hold listening to the customer service recording, the miles you are driving to T-Mobile retail stores, the value of all the photos and files you are losing doing "hard resets", and the cost of replacing phones!  This problem is extremely widespread and the economic damage is already in the multi-millions, and growing every day.

We need to respectfully inform T-Mobile that the big green “PROBLEM SOLVED” headlines are not true, and they need to accomplish one of two things (it’s only fair and it’s good business):

1.  Either restore the network back to how it was last Saturday before all these problems began for tens of thousands of people, or --
2. Offer generous discounts for the injured customers with bricked phones to purchase non-LG phones so they can get back to work… and the discounts need to be retroactive to today, because many desperate customers are rushing to T-Mobile stores and buying new phones today.

Just going into settings as described above did not work for my LG V30+ but the following did:

turn wifi calling off
turn wifi off
turn airplane mode on

Go to settings → Apps/notifications -> app info -> three dots -> 
Show System -> com-lge-ims-rcsprovider -> storage

Force stop and clear data, clear cache

turn airplane mode off
turn on wifi data
turn on wifi calling 

Has been over 3 hours with no issues and phone and im work

..... Settings > Network & Internet > Mobile Networks > Access Point Names > 3 dots > Restore Default Settings.