Forum Discussion
RCS Universal Profile Issues
I recently tried google messages and i did not like it, i reverted back to samsung messages stock app and i can no longer get messages from samsung phone on t mobile network. It seems to be an RCS messaging issue please help i have swapped out sim and swapped out phone with a warranty and it still is not working.
I checked out our press release and it should be part of the default messaging app as long as your device supports RCS Universal Profile 1.0. If it's not working and you've cleared out the app cache/data and reset your device, definitely contáctanos over the phone or through Facebook/Twitter. One of our Experts will make sure your account is set up correctly and file a ticket as needed.
This issue could not be resolved after about a week not being able to get messages from family members I was forced to change my number and allí was offered was 20 dollars I am still not done calling places to change my number and have not even tried to figure out how to change the number on business cards.
I had a digits line ( samsung watch ) linked to my phone number I canceled and the next day rcs cross carrier using samsung messages started to work.
If it works using a different messaging app, then I am going to say the Samsung app is the issue. There are plenty of messaging apps put there. Textra is just one of many you might want to try.
it works in google messages if i turn on chat feature and they come in as mms not rcs messages, i also dont want to use another app.
Have you tried making the Samsung Messaging app the default messaging app?
Yes I have I got a warranty swap today and updated all the Samsung apps.
So when you go into settings / apps and hit the 3 dots and choose Default apps, under SMS ..... it just lists "Messages"?
Yes that is correct no other messaging app
Then e-mail Samsung's Messages app support and report the issue.
Did you copy all your information from your old phone to your new phone? If so, you may have copied a software glitch over. Could you try resetting the device and testing without installing any apps or copying over any information?
