Forum Discussion
Galaxy Watch LTE duplicate messages
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconn...
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
tmbileuser wrote:
I was under the impression, that if you were to run 2 regular app messages on your phone, it will always duplicate to a watch.
so if you were to have messages and the one that came with your phone, messaging, whatever you want to call it, one has to be fully disabled.
if you use messages, then the built in one has to be disabled. some you cannot. so simply disable it’s data in back ground mode, turn off all of it’s permissions, turn off that it can draw on top of other apps, etc. restart and this can greatly help.
when more than one messaging app (for mms or data texting, etc) is installed on the phone. It will receive that signal twice. should correct duplicates on the phone, texts, notification sent to watches, etc. good luck.
tmbileuser wrote:
I was under the impression, that if you were to run 2 regular app messages on your phone, it will always duplicate to a watch.
so if you were to have messages and the one that came with your phone, messaging, whatever you want to call it, one has to be fully disabled.
if you use messages, then the built in one has to be disabled. some you cannot. so simply disable it’s data in back ground mode, turn off all of it’s permissions, turn off that it can draw on top of other apps, etc. restart and this can greatly help.
when more than one messaging app (for mms or data texting, etc) is installed on the phone. It will receive that signal twice. should correct duplicates on the phone, texts, notification sent to watches, etc. good luck.
You should only receive a text message once no matter which app you use. It's incoming data and once you receive it that's it. Something must have been screwed up on the back end at T-Mobile that was causing it to duplicate them between the main number and the Digits number.
The Digits line wasn’t properly syncing with the main number is what it appears it was.
I had to keep pushing for them to escalate the issue to an engineer that was senior enough that they knew what they were doing. Usually the first 2-3 levels of support you get are clueless and just tell you what is easy for them to make you go away. You need the technical engineer that can review the infrastructure or code to figure out what is really happening (I do this for a living).
Hopefully if you are having issues you can reference my ticket and they will fix you up!
