Forum Discussion
"LG IMS keeps stopping"
This started on one family member's V30 yesterday and another today. This affects more than one LG model. Obviously T-mobile has changed something in the network. See this thread here: https://co...
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
Update: I see now that this same procedure was recently published by someone else.
Had the same issue with an LG V30 -- tried some of the suggestions on this thread and they didn't work. Called 611 and the rep gave me a solution that worked the first time I tried it. It continues to work after multiple reboots.
- Set airplane mode so that the messages stop plaguing you while you do the rest of these steps.
- Goto Settings->Apps & notifications->App info
- Click the “...” menu in the upper-right corner and select “Show system”
- Click on the app “com.lge.ims.rcsprovider”
- Click on “Force stop”
- Click on “Storage” and clear both cache and data.
- Repeat the previous 2 steps a couple of time (Force stop, clear cache, clear data).
- Disable airplane mode.
Hope this helps others!
Marc
