Forum Discussion
Samsung A71 5G Network Issues
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old pho...
From what I hear, there are some issues with some of the new 5G phones. Have you tried setting it in 4G/LTE preferred mode? Just to see what happens.
As many others I have had the same issue sine the phone was released. I bought a 5g phone for 5g service, not to be stuck in 4g mode. This is a known issue with Samsung and has been resolved per the T-Mobile expert that I spoke to today. T-Mobile now is sending me a new A71 5g that has the new corrected hardware. As long as you bought the warranty then you can file a claim and get the new version. I will try it for a few days when it arrives and update this review if needed. P.S they are also giving me the phone for free via 25 dollar per month bill credits. I am not stuck with paying for my old or new a71 5g.
