Forum Discussion

badpigg's avatar
badpigg
Newbie Caller
Hace 2 años

UI 5.1 for S21 Ultra

It is 3/11/23 and I have not received the UI 5.1 update on my carried over from Verizon phone. I am ported into Tmobile but no update is available. Anyone else waiting still?

  • I still haven't received the update as well. My galaxy ultra s21 is still on Oct 1 2022 update. 

    My phone is unlocked. It was used on another carrier before. But I have it on T-mobile now. T-mobile told me that eventually,  I would receive the update. But nothing yet. 

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    Use smartswitch. T-Mobile has nothing to do with you not getting updates. 

  • badpigg's avatar
    badpigg
    Newbie Caller
    tidbits wrote:

    Use smartswitch. T-Mobile has nothing to do with you not getting updates. 

    Smartswitch is for transferring data not software updates. Am I missing something?

     

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    If the update is available from Samsung you will get a popup to download and install the update.  You can go into the settings and predownload updates for your phone if you turn it on. Go to preferences and in there you should see phone update options.