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Rye5678's avatar
Rye5678
Network Novice
Hace 2 meses

Account Displaying the Wrong Device

I recently upgraded my device and the device displayed on my T-Mobile account is showing the wrong device. It's not the old one, it's a new model that is not mine. I reached out to customer service a...
  • gramps28's avatar
    Hace 2 meses

    Did you buy it from Tmobile? If not it won't display the correct phone. My Pixel that I bought from Google has a different phone when I go to my account.